Privacy Policy

We collect information that you provide directly to us, including: Personal Information: • Name and contact details (email address, phone number) • Business information (pharmacy name, address, registration numbers) • Payment information (processed securely through our payment providers) • Communication preferences Automatically Collected Information: • Device information (browser type, operating system) • Usage data (pages visited, time spent on site) • IP address and location data • Cookies and similar tracking technologies Information from Third Parties: • Analytics data from Google Analytics • Social media information if you connect your accounts

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send promotional communications (with your consent) • Respond to your comments, questions, and requests • Monitor and analyse trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions • Personalise and improve your experience • Comply with legal obligations Legal Basis for Processing (UK GDPR): • Contract performance: To provide our services to you • Legitimate interests: To improve our services and communicate with you • Consent: For marketing communications and cookies • Legal obligation: To comply with applicable laws

We do not sell your personal information. We may share your information with: Service Providers: • Hosting providers (for website hosting) • Payment processors (for secure payment handling) • Email service providers (for communications) • Analytics providers (for usage analysis) Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. With Your Consent: We may share your information for any other purpose with your explicit consent.

We implement appropriate technical and organisational measures to protect your personal data: Technical Measures: • SSL/TLS encryption for data in transit • Encrypted storage for sensitive data • Regular security assessments and updates • Secure access controls and authentication Organisational Measures: • Staff training on data protection • Access limited to authorised personnel only • Data protection impact assessments • Regular review of security policies While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing best practices.

Under the UK General Data Protection Regulation, you have the following rights: Right of Access: You can request a copy of your personal data we hold. Right to Rectification: You can request correction of inaccurate or incomplete data. Right to Erasure: You can request deletion of your personal data in certain circumstances. Right to Restrict Processing: You can request limitation of processing in certain circumstances. Right to Data Portability: You can request transfer of your data to another service provider. Right to Object: You can object to processing based on legitimate interests or for direct marketing. Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time. To exercise any of these rights, please contact us at mohammed@pharmacywebsite.co